Privacy Policy
The privacy and security of a persons personal information is a fundamental principle at Aaron Chiropractic . We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We also try to be open and transparent as to how we handle information. This document describes our privacy policies.
What is Personal Information?
As defined by the privacy act: “Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable:
whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.?
Personal information is a very broad term, some common examples of personal information that may be collected by us include:
A person’s name, signature, home address, email address, telephone number, date of birth, medical records, bank account details and employment details will generally constitute personal information.
What Information is Protected?
Aaron Chiropractic is responsible for protecting any of your personal information that it has in its possession. This includes all personal information collected for or submitted to a third party to which you have consented (example radiographic scans) .
Collecting and Using Your Personal Information:
We collect and use your personal information to:
Verify your identity
Comply with federal, provincial, local law and by-law requirements
Bill goods and services
Collect unpaid accounts
Send out health care reminders
Write reports for Workcover, Medicare, DVA, private health insurance
Make referrals to other allied health and medical centers.
Your personal information may be collected, used or disclosed for any of the purposes identified above. If your personal information is not required for one of these purposes, we will not use or disclose it without your prior consent.
How Do We Gather Your Personal Information?
From you when you become a patient our clinic
From other medical and allied health clinics
Your Consent
We require your consent before we may collect, use or disclose any of your personal information, except under special circumstances, including medical emergencies or other situations permitted by law.
How Do You Provide Us with Your Consent?
Your signature, as provided on a specific “Consent” document
Your written, verbal, or implied consent obtained during an appointment
Your consent as provided by persons authorized by you to make decisions on your behalf
Accuracy
Aaron Chiropractic will make every effort possible to ensure that the information collected is accurate, up to date and appropriate.
Safeguards
Aaron chiropractic employees a multiple safeguard system to ensure that all personal information under its control is appropriately secured.
Aaron Chiropractic shall ensure that its employees keep all personal information confidential and comply with the security standards established by this veterinary facility.
Aaron Chiropractic shall require that third parties to whom personal information is disclosed have committed to an appropriate level of security (which may include execution of a confidentiality covenant) in protection of such information.
Transparency
Aaron Chiropractic will make its privacy policy openly available to any individual. For specific information regarding the privacy policy the relevant practice manager may be contacted for further clarification.
Aaron Chiropractic will ensure access is available to their own private and personal information
Individual Access to Personal Information
At any time an individual may request to access their personal information provided to and collected by Aaron Chiropractic. Aaron Chiropractic will respond promptly to all requests to access personal information
Individuals can access their own personal information in order to ensure its accuracy and completeness. In the event that the information collected is incorrect, the individual shall be permitted to have it amended.
Questions and Concerns Regarding Compliance with this Policy
At any time an individual with personal information collected by Aaron Chiropractic may contact the relevant Practice manager with their questions, concerns and complaints. Aaron Chiropractic will ensure that all questions, concerns and complaints are dealt with in an objective, fair and effective manner.
Privacy Officer Contact Information:
Aaron Chiropractic
36 Quay Street
Bundaberg, QLD 4670
Phone: 07 4153 1821
Fax: 07 4153 1827
Email: aaronchirobundaberg@gmail.com
